Director of Event Technology II

The Director, Event Technology II (DET II) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. The DET II will manage venue revenues between $900k - $3.75M and will report to the Area Director, Venues or RVP, Venues. Key duties include managing location financial performance and P&L, operations scheduling and setups, sales strategy and proposal preparation, on-site technical guidance, customer relationship management, and employee training and development. Work is performed in a hotel or convention center environment with irregular hours.

Bachelor's degree is preferred or equivalent experience; 3+ years of audio-visual experience; 2+ years of operations/supervisory experience; 3+ years of customer service or hospitality experience preferred; Sales experience is a plus; Working knowledge of audio-visual equipment in a live show environment; Proficiency with computer hardware and software including Microsoft Office; Effective leadership abilities and customer satisfaction focus; A valid driver's license is required for team members who may operate Company vehicles.