Assistant General Manager

Oversee daily operations and team performance across both hotel properties. Ensure consistent service standards and operational excellence. Support the General Manager through leadership presence and varied schedule coverage. Administer HR functions, including enforcing company policies, managing payroll, and supporting recruitment, onboarding, and team development. Monitor guest satisfaction and resolve service issues. Uphold brand standards for cleanliness, maintenance, and safety. Analyze operational and financial performance. Manage budgets, control expenses, process invoices, and oversee cash-handling procedures.

High School Diploma or equivalent required. College degree in Hospitality Management or related field preferred. Minimum of 3–5 years of progressive management experience in the hospitality industry, including multi-unit or dual-property oversight. Proven experience with established hospitality brands strongly preferred. Demonstrated leadership in team development, operational efficiency, and guest satisfaction. Ability to lift items up to 50 lbs. and remain active throughout shifts.